Most other small agents let the insurers adjust and manage your claims. We do not. By moving forward with Milestone we bring an in house Claims Manager to the table to help be your advocate, track and manage the entire claims process with the insurer. Yes, the insurer still has their assigned adjustor but as their case loads weigh them our in house Claims Management keeps them on tract, holds them accountable, and ensures we get claims closed as quickly as possible and for as low a cost as possible.